Your First TalkTag: A Step-by-Step for Local Businesses

How TalkTags Work (And Why Keywords Were Always the Wrong Unit) explains what TalkTags are. This post is for the business owner who has read that and is ready to act. Here is day one, from beginning to first phrase.

Step 1: Find Your Listing

Go to findborg.com and search for your business. If you have been operating for more than a few months and have any web presence, Findborg’s spider has likely already found you. Your listing exists. You just have not claimed it yet.

Search your business name, with and without your city. Look for the result. When you find it, you will see a “Claim this listing” option.

If Findborg has not indexed your business yet, you can create a new listing directly from the search results page.

Step 2: Claim Your Listing

Claiming requires a Findborg account. If you do not have one, create it — it takes about two minutes.

Once claimed, your listing is yours. You can write TalkTag phrases, update your business information, and see how your Verity score moves over time.

Every claimed listing starts with a Verity score of 50. Free tier. Pro. Business. Signature. Does not matter — everyone starts at 50. The score moves based on what real people do when they find your business, not on what you pay.

Step 3: Write Your First TalkTag Phrase

This is the most important step. A TalkTag phrase is the plain-language answer you would give if a potential customer asked, directly: “What do you do, and why should I choose you?”

It is not a slogan. It is not ad copy. It is a specific, honest, useful answer to a searcher’s question.

Here is what that looks like for different local business types:

A local plumber in Hernando County:
“We handle emergency plumbing in Hernando County with same-day service — no extra fees for nights or weekends. Family-owned and licensed since 2009.”

A dim sum restaurant:
“Handmade dim sum served daily until 2pm. The har gow is made fresh every morning. No reservations needed for parties under six.”

A dog groomer:
“Full-service grooming for all breeds, no cage drying. We specialize in nervous dogs and have 11 years of experience with reactive animals. Walk-ins welcome Tuesday through Saturday.”

Notice what all three have in common: specific, honest, useful. They answer the question a searcher is actually asking. They do not oversell. They do not use superlatives without backing them up.

“We handle emergency plumbing in Hernando County with same-day service — no extra fees for nights or weekends. Family-owned and licensed since 2009.”

That is a TalkTag phrase for a local plumber. Specific. Honest. Useful. It earns the click because it tells the right customer exactly what they need to know.

How Verity Actually Moves

Your Verity score started at 50. Here is what moves it:

  • Community Votes — Citizens can vote any listing up or down. Real endorsement from real people who found you and decided you were worth something.
  • Engagement — Meaningful interaction with your listing. Time spent. Depth of visit. Evidence that someone found what they were looking for.
  • Click-Through Rate — How often people who see your result in search actually choose it. A listing that earns its clicks earns its position.
  • Impressions — How often your listing surfaces across relevant searches over time.
  • Signal Graph Activity — The broader pattern of how your listing moves through the Findborg ecosystem.

None of these five signals are for sale. Writing a strong TalkTag phrase helps with click-through rate and engagement because it gives searchers accurate information, which means the people who click are more likely to be the right people — and more likely to become customers.

“Freshly made dim sum served daily until 2pm in Spring Hill. Specializing in traditional Cantonese preparations with no shortcuts on the filling.”

That is a TalkTag phrase for a Cantonese restaurant. It answers a real question, earns a real click, and reaches the right customer.

What Paid Tiers Actually Unlock

The Free tier gets you in. Your business is findable. Verity starts at 50. You can write TalkTag phrases.

Paid tiers unlock presentation features — not ranking:

  • Pro ($29/mo) — FAQ panels, sitelinks, CTA button. When searchers find you, they find more of you.
  • Business ($79/mo) — Video, maps, contact info, hours, trust badges, and the on-demand spider (50 pages / 14-day cooldown). Auto-generates TalkTags from your site content.
  • Signature ($199/mo) — Hero banner, extended FAQs, community testimonials, 100-page spider / 7-day cooldown. Analytics dashboard launching Q2.

More surface area means more signals, which means Verity has more to work with. But the score moves based on what searchers do — not on what tier you are on. A Free listing with genuine community trust will outrank a Signature listing that nobody engages with.

Your Next Move

Find your listing. Claim it. Write your first TalkTag phrase — one honest, specific answer to what a searcher would want to know about your business.

That is day one. Verity does the rest.

Find your listing on Findborg.